Data & Impact

URGENT SUPPORT & FOLLOW UP

In the first 2 years of operation (September 2023-August 2025), the DCC had 13,029 engagements with community members and provided services to more than 1,648 people.

RELATIONSHIP BASED CARE

Since opening in September 2023, the DCC received 1,896 calls for service and 10,813 visits to its community space.

PUBLIC SAFETY COORDINATION

The DCC launched a coordinated partnership with Northampton Public Safety Dispatch in March 2025. In August 2025, 11% of calls received by the DCC were from Northampton Public Safety Dispatch.

September 5, 2024-September 4, 2025

For more information about the DCC's community impact and engagement, read the 2024 Impact Report.